There are a lot of rogue traders in Auckland, and unfortunately, there are more than a few in the plumbing industry. In fact, many of our new customers are a result of being let down, ripped off, or left unsatisfied by a past plumber.
If you’re looking for a plumber in Auckland, then you need to know what to look for to ensure you’re not going to end up in the same boat. You need to know how to spot a dodgy plumber because, believe me, there are plenty of them out there, especially in Auckland.
At iSpecialise, we pride ourselves on our reputation. We have a 5-star review status with Google My Business and receive nothing but praise from our customers. This is because we value our customers and understand that ‘word of mouth’ advertising is key to success in Auckland. You do a good job and the word gets around. Unfortunately, the word doesn’t get around about bad plumbers, which is why you need to know what to look for.
To avoid hiring a dodgy plumber in Auckland, simply remember these rules.
Check their Reviews Online
If you ask me, the best way to get a feel for any plumber in Auckland is to jump online and look them up on Google. This will provide you with their rating (based on 5 stars) and allow you to read any customer reviews. It anyone has had a negative experience with them, you’re sure to hear about it online. Searching for the plumber on Facebook is also an excellent idea too. And, if they have no Facebook page or Google My Business listing, you have to ask yourself why?
I’ve seen many a plumber in Auckland, disable their Facebook Comments or delete their Facebook Google My Business listing completely to hide/delete negative reviews from the public’s eye.
Ask if they issue a Compliance Certificate
If you are seeking a plumber in Auckland for substantial plumbing works (of more than $750), gas work, below ground sanitary drain work, or cooling tower work, they must issue you with a Compliance Certificate.
To avoid a dodgy plumber in Auckland, ask if they will be issuing you with a Compliance Certificate before engaging them.
Ask if they offer Fixed-Rate Quotes
You don’t want to fall victim to a plumber in Auckland that promises you the world and then charges you double the going rate. Always ask for an up-front fixed-price quote on all works. If they cannot provide you with this, continue looking for a plumber until you find one that can. At iSpecialise, we provide customers with a fixed-price upfront quote on all jobs, regardless of size. With us as your plumber, you’ll never fall victim again.
Ask for their trade licence
Another telltale sign of a dodgy plumber in Auckland is if they are not licenced. In Queensland, plumbers are required to hold a valid plumbing and drainage licencing to conduct any plumbing work. This ensures that only qualified persons can perform plumbing and drainage work.
Important to note here, there is more than one type of licence and each type of licence allows the plumber to perform different aspects of plumbing, drainage or gas works. For any gas work, the plumber must also hold a gas work licence.
Don’t get ripped off or feel let down by another plumber! Know how to spot and avoid a dodgy plumber in Auckland by checking their reviews and ratings online, making sure they issue compliance certificate, that they can provide a fixed-rate quote, and, that they are licenced to perform the required works.
There are many dodgy plumbers in Auckland, but iSpecialise isn’t one of them. We have built a solid reputation for delivering first-class service and affordable rates, and this is backed by our 5-star Google My Business status.
To hire a plumber in Auckland that won’t let you down, rip you off and will leave you more than satisfied, give the team at iSpecialise a call. Phone Sam in the office on 09-889 9553.